Advertiser: Northline Guides, an independent education service for U.S. residents. We are not a broker-dealer, not an investment adviser, not a crypto exchange, and not affiliated with Robinhood, Charles Schwab, Fidelity, E*TRADE, Vanguard, Interactive Brokers, Webull, Coinbase, Kraken, Gemini, Crypto.com, or any firm named on this site. We do not hold customer funds or crypto. We do not promise investment returns. Crypto assets can lose all of their value.

Home · Broker support

Support paths · November 2026

Reach the firm that holds the account.

A support ticket on Northline reaches our education desk. A support case about a deposit, a login, or a trade has to be opened with the broker. Both are useful. They are not substitutes.

Read the case-writing guide

Dial the number from the broker’s website. Sponsored search results are a common place for fake “broker support” numbers. Robinhood specifically tells customers not to use phone numbers found through a search engine, and to start in the app or at robinhood.com/contact. The same habit protects you everywhere else.

BrokerHow to open their casePublished phone
Robinhood
Robinhood tells customers to start in the app or at robinhood.com/contact. It has published investing phone support as 7 a.m. to 9 p.m. ET, Monday through Friday, and says not every topic qualifies for a call. Confirm the hours shown in your app.		 Open the Robinhood app or robinhood.com. Do not use a phone number from a search ad. Robinhood’s own scam guidance says to start at the app or robinhood.com/contact.
650-761-7789
General information only
888-275-8523
Crypto, Spending, Cash Card
 Full guide
Official page
Charles Schwab
Schwab publishes 1-800-435-4000 for an investment professional or automated phone services. Confirm hours on schwab.com/contact-us the day you call.		 For a person, Schwab publishes 800-435-4000. Have your account number ready only when you are speaking with Schwab. Do not email that number or the account number to any other site.
800-435-4000
Schwab by Phone
800-272-4922
TeleBroker automated line
800-786-5174
Spanish
800-662-6068
Chinese
 Full guide
Official page
Fidelity
Fidelity publishes 800-343-3548 (800-FIDELITY) and says representatives are available 24/7. Chat hours are shorter and are posted on Fidelity’s contact page.		 Use 800-343-3548 for a locked account, a missing deposit, or a trade you do not recognize. Use secure message, after login, for document uploads and questions that can wait.
800-343-3548
General customer service
800-544-5555
Automated phone service
800-835-5095
Workplace plans
 Full guide
Official page
E*TRADE
E*TRADE publishes 800-387-2331 for brokerage and bank customer service. The stock-plan line is separate. Check us.etrade.com/contact-us for the hours posted today.		 Use the number printed on us.etrade.com/contact-us. Be ready to verify your identity with E*TRADE. We cannot pass that verification for you.
800-387-2331
Brokerage and bank service
800-838-0908
Stock plan accounts
 Full guide
Official page
Vanguard
Vanguard lists personal-investor client service at 877-662-7447, Monday through Friday, 8 a.m. to 8 p.m. Eastern. Employer-plan participants are directed to 800-523-1188.		 Personal brokerage and IRA: 877-662-7447 on weekdays. Employer plan: 800-523-1188. Using the wrong line costs time because the representative may not see that account.
877-662-7447
Personal investors
800-523-1188
Retirement plan participants
 Full guide
Official page
Interactive Brokers
Interactive Brokers lists U.S. client service at 877-442-2757 and direct dial 312-542-6901, from Sunday 1:00 p.m. ET through Friday 7:30 p.m. ET. Saturday coverage is not offered.		 Log in, open Support or Secure Message, and create a new ticket. Choose the category closest to the issue: deposit, withdrawal, login, trade, or documents.
877-442-2757
United States toll-free
312-542-6901
United States direct
 Full guide
Official page
Webull
Webull publishes client service at +1 888-828-0618, Monday through Friday, 8:00 a.m. to 5:00 p.m. Eastern, and also lists support@webull.com.		 Open the mobile app, desktop app, or WebTrade, find Support Hub, and choose the topic. Webull says this hub is not offered as a general form on the public website.
888-828-0618
Client service
 Full guide
Official page

Write the case once

What their support desk needs from you.

  1. 01

    Say which account

    Taxable brokerage, IRA, or a workplace plan. Those desks are often different teams.

  2. 02

    Give the date and amount

    A missing $500 ACH on Tuesday is a case. “My money is gone” is a mood. Include the transfer reference if the bank gave you one.

  3. 03

    Ask for the case number

    Chat transcripts disappear. A case number is what you quote when you follow up. Write it down before you close the window.

  4. 04

    Keep secrets out of it

    No password, no one-time code, no full Social Security number. A real representative does not need your password to locate the account.

Northline desk

Want help wording the message before you send it?

Open a ticket with our education desk, or ask for a consultation on account setup. We explain the steps and point you to the firm’s own support. We do not take logins, place trades, hold money, or hold crypto.

Request a consultation

Northline desk

Get help with the step you are on.

Answer a few short questions. You will get a Northline ticket number on this page, and a reply from our desk in 3–4 hours. This does not open a case at a broker or a crypto exchange, and it is not a promise of profit.